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šŸŽ¬ļø Video ads disappearing or not available

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Answers

  • allgoody
    allgoody Posts: 1

    Level 1

    for about a week now i do not receive any adds. it was very helpful to pass some levels. please bring back the ads

  • kiara_wael
    kiara_wael Posts: 163,220
    edited May 26

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more InfoĀ Here

  • kiara_wael
    kiara_wael Posts: 163,220
    edited May 26

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more InfoĀ Here

  • durgesh706
    durgesh706 Posts: 1

    Level 1

    I can't watch video for extra life or booster

  • kiara_wael
    kiara_wael Posts: 163,220
    edited May 26

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more InfoĀ Here

  • JRCallis
    JRCallis Posts: 10

    Level 2

    Hello there, here is what I did when this happened to me.

    I uninstalled it on my phone (Android), and it has all come back and is working correctly. There must have been some upgrades that needed to be installed on my phone.

    After I uninstalled the app, I waited about an hour and logged back off, then logged back on again.

    Everything was back in place.

    I know they don't recommend it, but it worked for me.

  • ravyar77
    ravyar77 Posts: 2

    Level 1

    why I don’t get ads for extra move?

  • Atul_Sinha
    Atul_Sinha Posts: 1

    Level 1

    Dear King Support Team,

    I hope you're doing well. I’ve been enjoying Candy Crush Saga for a long time and greatly appreciate the experience you've created.

    I recently made a purchase in the game, and since then, I’ve noticed that the option to watch ads for free rewards (like extra moves, lives, or boosters) has disappeared. I found these ad rewards very helpful and would prefer to continue using them instead of making in-app purchases.

    Could you please re-enable the ad reward feature for my account, or let me know if there’s anything I can do to restore it?

    Thank you for your time and support.

    Kind regards,

  • Adfoncina
    Adfoncina Posts: 1

    Level 1

    How to activate ads on my candy crush

  • lungkhimba
    lungkhimba Posts: 5

    Level 2

    how to get back video ads

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