🎬️ Video ads disappearing or not available

Brock_Langford

https://community.king.com/en/candy-crush-saga/discussion/comment/616048#Comment_616048

I have been play for a while now. I don’t understand so players. She has a apple. I have had three different style apple. My account has never had what my friends have. I feel the players that don’t get are being treated unfairly.

Jozeph_Marinus

Unfortunately, I have no ads on my game account. Because for the ads features are removed from my game account ID by King for previous October 2021. Ads are very helpful for difficult levels to complete. For example: 3 extra moves, boosters and lives…

Jozeph_Marinus

And previous month ago it is the ads features are back on my game account from I’ll supporting to King for ads are gone on my game.

Tess92

https://community.king.com/en/candy-crush-saga/discussion/369749/i-can-t-get-watch-ads-on-my-account-my-friend-do-help-and-thank-you

Hi @Brock_Langford and welcome to the Community!🤗

This feature is still being tested and is only available to a small number of players.

Take a look at this post for more information:

https://community.king.com/en/candy-crush-saga/discussion/251470/where-are-my-in-game-challenges

Lindark

Also, I've heard that making an ingame purchase with real money removes this feature permanently from your account. Not 100% sure if that is true!

betchiegrl29

https://community.king.com/en/candy-crush-saga/discussion/369749/i-can-t-get-watch-ads-on-my-account-my-friend-do-help-and-thank-you

Hello

not everybody gets the privilege of watching ads.. For now, you don’t have, maybe on the later days you might have ads to watch

INBS

why can't I watch ads to increase my life huh?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/369461/i-can-t-watch-advertisements-anymore

Welcome to the King Community.🥰

AD video is in the Test Group so we cannot say for sure that you will always find this feature.

However, in some cases the future may be missing for temporary problems.

Keep playing the game, you can get the future back again.

More info HERE.

Thank you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/369803/why-cant-i-watch-ads-to-increase-my-life-huh

Welcome to the King Community.🥰

The ad video feature belongs to the test group and the feature is randomly assigned to some players as a test, which means that not everyone will find this feature in their game or the feature will not always be available in the game.

We would be happy if have this feature to your game, but the distribution is completely random and cannot be modified for a specific player😌

This feature has been rolled out to different players for a certain period of time so I believe you will find this feature in your game in the near future🤗

More info HERE.

Thank you.

MJ89

Candy Crush bonus videos are not Showing for the Extra Life