🎬️ Video ads disappearing or not available

Lindark

Once you make an ingame purchase, the ads apparently disappear forever. Some users never even get this feature - I've never had it myself!

betchiegrl29

https://community.king.com/en/candy-crush-saga/discussion/371917/adda-are-not-seen

Hello

As discussed always here, not all have the chance to play ads to gain extra moves.. it is a random thing.. i just wish you will have it some other time. Goodluck!

Sizka_one

Hi,

I have the following problem:

Since last week I haven't received any ads in the app anymore, so I don't get any extra moves or extra lives. So it is unfortunately impossible for me to complete difficult levels. Does anyone have the same problem and may know what it could be or how to reactivate the advertising?

Sudz12

Hi, I have not been receiving the option to watch ads either.

KimmyA1

I appreciate it makes the game more difficult when a feature you're used to is removed, but after playing for years and being at level 10,012 I can honestly say I've never had that feature.

Sizka_one

I didn't know that many didn't have the feature at all. I assumed everyone can watch ads for extra moves in this app.

Maybe it's random?
But still surprising why it always worked and was suddenly removed

Spieler_8675309

↑↑↑

Hey there, but you've already been answered about this one:

https://community.king.com/en/candy-crush-saga/discussion/comment/2193882#Comment_2193882

Remember that link...

Spieler_8675309

quote:

No more ads for extra moves

Welcome, newcomer; but it seems that you're no longer part of an experimental test group (of lab rats) with the feature, see here.

Some will get adverts & others won't, different people get different features; so you just have to deal with the experiment for as long as it lasts, but (try to) have fun.

And do not delete the game in an attempt to restore the feature, as any accumulated boosters/received game lives would also be deleted (if playing via mobile devices); see this.

You're basically at the mercy of those tasked with maintaining the game on whether or not you get that feature restored to you.

But once you make a purchase within the game, don't count on it; here's an example from another unfortunate player.

Lab rats, such adorable little creatures...

Lunchlady

I’m having issues with the ads also. I click to watch the video and just get a blank white screen. I’ve had this same problem with other king games. I’ve closed every app except the game and have even totally shut down my iPad and it continues to happen. I’ve come close to winning a level and this happens so I’ve very frustrated about this.

Cubyouthful

Why am I not able to watch ads for extra moves on Candy Crush Saga and Candy Crush Soda