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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
My blue ice cream power pop has disappeared.
I paid $6.99 to have permanent access to it, but it seems I have no access to it at all?
Anyone else have the same issue?
Hi and Welcome to the King Community
This issue is being looked into.
The Power Pops is still in a develop phase and being play tested, therefore it may have some minor issues.
All should be set and fixed soon when the feature will go live for all players.For any missing rewards or purchases
Please email Player Support directly from the game or Here, you need you game ID for this
Or in your game: Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.