Sign Up!

⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE

Lives

klaraklarinet
klaraklarinet Posts: 3 Newbie

I lost over 30 lives from friends, please give them back!

Answers

  • me6412
    me6412 Posts: 9,512 Pro Player 👑

    Hello my friend and welcome to the Community,

    We here in the Community can not help you with in game features as we do not have anything to do with them as this is a King Games issue, you can however contact (Player Support) they can be found to the right hand side of this screen under (Categories) scroll down until you see (Support) then click on this (Support) when the screen comes up follow the instructions and make sure you enter your email address and explain your issues or problems too...then hit send and someone from (Support) will contact you through email address and help you out with your issues with your game and in game features....

    Hope this helps you out my Community friend 😉💯

  • kiara_wael
    kiara_wael Posts: 143,109 Candy Moderator

    Hi and Welcome to the King Community

    Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

    This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

    Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

    Check also the page here about the Lives.

  • klaraklarinet
    klaraklarinet Posts: 3 Newbie

    Thank you. So I cqn just forget aboit them… maybe you shoil thin of updating the software connection btx fb and you.

    i have been cheated on. As the reason I accumulated all these lives, was sent by friends for my quarantine period … thanks a lot and so sorry for downloading this software… you should warn, should you not?

    ta for a great game nevertheless!

    k

Hey! Would you like to give us your opinion?