My points not adding up.

chayv

I should have received my gift card as I completed level 50 and it wasn't easy, but the points not adding up and it is saying it's not even downloaded. Please help.

kiara_wael

Hi and welcome to the King Community

Any questions or issues with Google Play Points or any other payment methods on your Google Play account, please contact Google Play Support directly.

Google Play handles all transactions and purchases in all your games and app on Android devices.

Find more info how you can check this up and how to dispute a purchase if it has been incorrectly charged Here

chayv

I'm playing your game candy crush saga through play spot and it says one at level 50 I'll collect 1 thousand and something points, those points weren't added to the account. No purchase with actual money were taken.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/361715/my-points-not-adding-up

Hi and welcome to the community.

You need to contact the player support of play spot or whoever is providing the service in your device. You may also contact our player support here below to see if they can explain you little more.

https://soporto.king.com/contact

thanks.

chayv

OK thank you I sent them an email as well.