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Candy Crush and other games not connecting to King.com
candycrazycat
Posts: 30
Level 3
in Support
As of a few days ago, none of the games I play will connect to the app store, or connect in any way to fully play the games. My internet and wifi are fine. I play on a computer via Windows. At the same time, I also lost a large number of boosters in Farm Heroes Saga. I play Candy Crush Saga, Candy Crush Soda, Pet Rescue Saga and Farm Heroes Saga.
What's going on with this? I can't even truly log into my account. I have added some screen shots to show the messages I get:
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Answers
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I have the same problem
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Hi and Welcome to the King Community
I'm sorry because your game app is corrupted and you need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.
You will find more details HERE.
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How did an app that is through Windows get corrupted? And how did it happen to 4 different games? I'm sorry, but your answer doesn't make any sense. And what do you mean by "unsaved levels"?
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