App store not loading

Jack3ie

@matita49 check to make sure your "google play store" is not disabled. Somehow mine was and was causing the same issue. All fixed now! PS, I'm on Andriod, not iPhone. Hope this helps!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2120894#Comment_2120894

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

Jmowens875

@chars181 how do i check if mine is disabled? Your issue looks the same as mine and other ideas havent worked. Thank you!

chars181

Look up

No  internet connection candy crush

And watch videos I can't post link sorry

It worked for me

Jack3ie

@Jmowens875 I think you might of been referring to my post....go to your APPs from your settings menu, scroll down to Google Play Store and look at the bottom of the screen if it says "disabled", if so click it to enable. Again, I'm on Android (S22+), not sure if iPhone is set up differently

Kryzzha

Hello. Please fix this issue. I can't access the game's store. User ID: 1507916909