Why isn't the progress of my friends showing in my game???

Tzvi_Marcu · March 2022

@TheGreux Do you play on Win 10 App, in my opinionit is not the same issue we all found it just this week.

Tzvi_Marcu · March 2022

@Sukanta_Biswas Something that I found with the problem that we don't see friends on Win 10 after level 11420 (maybe this can help you)..Sometimes I play my wife's account on my Laptop instead the PC (on the PC I don't have the event to collect green candy). I did it many times and every level I pass it is synchronized in the PC too. This week with the new problemI pass all the new levels on the Laptop and in the PC I saw that the information is different see the pictures. I guess that something is wrong with the syncronization with the server of Win 10 information.

On my Laptop

On the PC

José_Savelkoul · March 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2107976#Comment_2107976

I think you're talking about this (the Fantastic 5 disappearing): https://community.king.com/en/candy-crush-saga/discussion/366107/%EF%B8%8F5%EF%B8%8F%E2%83%A3-%EF%BB%BFfantastic-5-missing-not-showing-up/p1

TheGreux · March 2022

Exact. Sounds to be the same issue. Is it fixed for you? I asked my team members and they can still all play together except me.

TheGreux · March 2022

Someone asked if I run CC on Win 10. No. iPhone.

José_Savelkoul · March 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2108751#Comment_2108751

No, it isn't. But your comment was related to another issue, not this one. That's why I gave you the link to the specific thread.

José_Savelkoul · March 2022

There's certain things that we can't fix ourselves @Crazy Cat Lad. This is one of them. Could you please get the experts look into this. Thanks in advance.

Have a nice day.

José_Savelkoul · March 2022

I've got a question for you @kiara_wael. Are you still able to see your friends in the higher levels (above level 11420)? Please don't ignore this problem. It's almost a week now. Please pass this on to the experts, please do get this sorted. Thank you.

Have a nice day.