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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I recently commented about a level that was glitching. As I was worried I would lose all my progress I saved it by logging into my Facebook account. In doing so I've lost over 350 gold coins... please help!
Welcome to the King Community.🥰
Gold bars are usually not lost if you do not purchase something through them. However, if you feel they have been lost without your use, you should contact our Player Support.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Thanks!