Boosters locked? I paid !

amtunnell

Why would I pay for 24 hours access to unlimited boosters to have them locked? And I'm almost at level 8000 not level 2.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/369449/boosters-locked-i-paid

H and Welcome to the King Community

In the game you are still in level 8000. For in the Community you are level 2. Please check this page for informations

http://to.king.com/RoadToCommunityLegend_sidebar

Tess92

https://community.king.com/en/candy-crush-saga/discussion/369449/boosters-locked-i-paid

Hi @amtunnell and welcome to the Community!😊

If you have had any problems with your purchases, please check this post:

https://community.king.com/en/candy-crush-saga/discussion/256652/%F0%9F%9B%92-%EF%BB%BFdid-something-go-wrong-with-your-purchase

Note: Your community level and your game level are unrelated. You are currently at level 2 of the community because you recently joined. If you want more info on how to level up, check out the post above posted by Kiara_wael.

Alienscar

Hello @amtunnell sorry to hear you have wasted a purchase. Some levels do not allow the use of boosters, and they look like what you can see below.

Is this what you mean by 'locked out'?

If this is what you are referring to then you can try contacting Player Support for a refund, but I am not sure how they would treat this situation.

Personally I think that they should refund you as the game does not let you know when boosters are going to be locked. This results in your situation whereby you buy a booster package and then can't use it.