Why can't I make a purchase in the shop?

Sharon-34

Tried making an in game purchase while playing on my desk top via Facebook and keep getting "Unsuccessful Purchase"! It's been happening for about 3 days now.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/369568/why-cant-i-make-a-purchase-in-the-shop

Hi and Welcome to the King Community

Thank you for report it , will give this feedback to the Game Team ! meanwhile please check this page

https://community.king.com/en/candy-crush-saga/discussion/256652/%F0%9F%9B%92-%EF%BB%BFdid-something-go-wrong-with-your-purchase

Lindark

Are you able to double check what payment option you have in effect on your Facebook account? Cheers!