purchases

faceandzip

All of a sudden on Candy Crush and a few other games I cant make purchases.Says purchase didnt go thru-even if logged in incognito.Have emptied cache etc and still doesn't work

Tess92

https://community.king.com/en/candy-crush-saga/discussion/369670/purchases

Hi @faceandzip and welcome to the Community!🤗

Check this post which may help you:

https://community.king.com/en/candy-crush-saga/discussion/256652/%F0%9F%9B%92-%EF%BB%BFdid-something-go-wrong-with-your-purchase

Lindark

Hmm, if it's happening across several games, you may want to check your payment method and make sure it is up to date. Thanks!

faceandzip

Payment method is paypal and UTD.Some games it works-some all of a sudden it doesn't

faceandzip

Was just told by King it is because I am running Windows 7-although I can make purchases in Pet Rescue ...Seems funny that it just stopped working...