Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
The reason in that photo you only have one life is because you friends only gave you one. The other is someone asking you to send a life, therefore the reason in that transaction you only got one life is because you only had one in your inbox.
If you would like to get more life’s, I recommend getting more friends as more are more likely to react to you asking for life’s.
Thank you and I hope this helps!