🍬 Candies are not moving on Facebook

dorisgrover

I did numerous times

Lindark

Silly question, but did you try rebooting your PC as well? Haha.

Lindark

Hi everyone, it seems many people are having issues with Facebook right now. If you can try playing on a different browser, that may work, but the best fix is to play through the app from the app store or on a different device. So sorry!

Lindark

Hello, are you playing on Facebook? It seems there is a problem with this right now. If you can try playing on the app through the app store, or on a different device, that should help in the meantime :)

Munster

I turned it off and turned it back on again but it still not working... the funny thing is all other buttons work: booster, setting, etc but not when I want to swap the candy...

Caswil22

I have the same problem too and I noticed a couple of other people, have the same problem. Have done everything you suggested, can play other games. What could be the problem?

Tess92

https://community.king.com/en/candy-crush-saga/discussion/369961/level-2338-has-froze

Hi@dorisgrover and welcome to the Community!🤗

I checked level 2338 and there is no problem. Have you tried not to click the "tap here to skip" at the end of the level?

rmchiu

Candy Crush has been frozen for several days. It won't completely load. The game comes up but it won't let me move the candies. I am on level 2047, on Facebook, on a desktop computer. I am not having any issues with anything else. It is very frustrating! Please help me!

Diamond_Lim

https://community.king.com/en/blog/discussion/370016/candy-crush-saga-has-been-frozen-for-several-days

Welcome to Sweet King Community! 👑

Don't worry! How about you tried using incognito tab/window? If it's still not worked, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (Facebook) that I hope nothing this happens. 😊

But if you have your PC (Windows 10) and/or mobile device (Apple, Android, Amazon), you can also download this game here (PC - Windows 10) and/or here (Mobile Device - Apple, Android, Amazon) then you can connect your Facebook Account to sync your current progress on game completed. There is no major issues like Crashing/Freezing Issues, Login Issues and another issues on this game. 😊

⚠️ Note ⚠️

PC (Windows 10) - All your progress and inventory (gold bars and boosters) will be fully synced.

Mobile device (Apple, Android, Amazon) - All your progress and inventory (gold bars) will be fully synced only but boosters will not synced due to technical problems.

Oops! This area is Player's Corner (not Candy Crush Saga). If you want to ask this game question, please ask here on Candy Crush Support Community (Correct Game Area) next time. Thanks! 😉

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I will move this thread to Candy Crush Community soon. 😉

AllUserNamesTaken

Currently on level 1800. The level loads without issue. The suggested move flashes. However, it will not allow me to move any candies. I am going through facebook to play. Thank you in advance for your help.