Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

🍬 Candies are not moving on Facebook

1246710

Answers

  • ceapro
    ceapro Posts: 1

    Level 1

    I am having the same problem , can not switch candies

  • sassymaydog
    sassymaydog Posts: 3

    Level 1

    Same problem since Monday.

  • David_23
    David_23 Posts: 1

    Level 1

    Gem witdaut peement👎 Candy crush sage

    Am aout

  • davidfinn
    davidfinn Posts: 1

    Level 1

    i am also experiencing this problem on level 3311 ,, the candies wont move everything else works , though , ive even tried doing levels ive completed and that dont work either and yes i cleared my browser and cookies , on my desktop , and problem still continues

  • Hoalisau
    Hoalisau Posts: 2

    Level 1

    i can not move the candies start from level 11601

  • llybll40
    llybll40 Posts: 4

    Level 1

    I've had the same issue for 3 days. I don't think the level matters. It's something in the game.

  • recross1014
    recross1014 Posts: 17

    Level 2

    Hi,

    The candies won't move, everything else works, I have cleared my browser, and cookies, on my desktop, I still have the problem.

    The last support person said to play on Kings web site, but you cannot, cause it is no longer on they're site. Need help?

  • Marvelous1952
    Marvelous1952 Posts: 1

    Level 1

    I was having the same problem and discovered if you drag the candy piece over to the one you are exchanging it with it works.

  • Diamond_Lim
    Diamond_Lim Posts: 164,735

    Hello there! @rmchiu and @Marvelous1952 👋

    Welcome to Sweet King Community! 👑

    Don't worry! Let me ask and report this major issue problem to Community Team. Waiting for their checking this major issue problem first then how can answering and letting us know this major issue problem soon.

    Oops! This area is Player's Corner (not Candy Crush Saga). If you want to ask this game question, please ask here on Candy Crush Support Community (Correct Game Area) next time. Thanks! 😉

    ⚠️ Need help? Check our FAQ:s first HERE

    Anyway, thank you for your playing Candy Crush Saga! ❤️😊

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️🍭👑

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game and please check more on Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    If you have any questions, please ask any one of the Game Moderators or Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

    I will move this thread to Candy Crush Community soon. 😉

  • Diamond_Lim
    Diamond_Lim Posts: 164,735

    Hello there! @ceapro @David_23 @Hoalisau 👋

    Welcome to Sweet King Community! 👑

    Don't worry! Let me ask and report this major issue problem to Community Team. Waiting for their checking this major issue problem first then how can answering and letting us know this major issue problem soon.

    Oops! This area is Player's Corner (not Candy Crush Saga). If you want to ask this game question, please ask here on Candy Crush Support Community (Correct Game Area) next time. Thanks! 😉

    ⚠️ Need help? Check our FAQ:s first HERE

    Anyway, thank you for your playing Candy Crush Saga! ❤️😊

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️🍭👑

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game and please check more on Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    If you have any questions, please ask any one of the Game Moderators or Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

    I will move this thread to Candy Crush Community soon. 😉

Hey! Would you like to give us your opinion?