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fantastic five not giving rewards help

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bidder
bidder Posts: 8 Level 2
edited May 2022 in Support

why is fantastic five not giving rewards

Answers

  • kiara_wael
    kiara_wael Posts: 145,392 Candy Moderator
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    Hi and Welcome to the King Community

    There is sometimes a graph issue. to check if you have this you would need to add your team scores up to see if you have reached the 7000 target. If your team has not reached the target due to the issue please note that the scores in this case are counted in the background and if your team reaches the target in the given time you will receive you rewards.f you post a screenshot we can confirm this for you or not and advise you if this is not the issue

    f you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.

  • Alienscar
    Alienscar Posts: 14,049 Legend
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    Hi Bidder there are two possible reasons your Fantastic Five isn't providing you with rewards.

    One is the scoring glitch, mentioned by Kiara, that means your total shows as 7000 when you haven't actually scored 7000.

    The second reason is that you might have lost the feature. Check your Settings in your Profile to see if Fantastic Five is still listed as one of your features.

  • Lindark
    Lindark Posts: 5,681 Sweet Legend
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    Also, this might seem silly, but make sure you are properly connected to the internet :)

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