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Level 2
The past 3 times I've reached the final Favorite Five awards it skips giving me the rewards & starts over in Candy Crush Saga. I'm so upset that after working to get to that point & not getting the rightful awards I'm about ready to join the people who have stopped playing!!!!
Hello, it seems this has happened to a few people lately. You can't always count on the ingame features, they act up for all of us one time or another.
I've done everything you've told me to do but you don't resolve my awards problem! You send me emails...why can't you just answer me in the email instead of routing me here all the time?
bonita_are
Hi @bonita_are and welcome to the Community! 😊
Once you have sent your request, you might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer.
NOTE: If you play on Facebook or King.com, then you will need to enter the exact email address that you use to login to Facebook or your King account on the website.