losing lives

Darci_Strickland

I have been playing Candy Crush on Facebook for years lately my extra lives disappear, and the game shows me how to access friend requests yet I haven't lost any progress in the game Help!

Darci_Strickland

https://community.king.com/en/candy-crush-saga/discussion/371730/losing-lives

I play on my laptop log into Facebook it seems when I lose my extra lives it gives me a mini tutorial about adding friends this is getting frustrating!

gordan10

https://community.king.com/en/candy-crush-saga/discussion/comment/2211787#Comment_2211787

https://community.king.com/en/candy-crush-saga/discussion/comment/2211787#Comment_2211787

@Darci_Strickland Are you saying that you're able to send and receive lives during regular game play, then when you come back to play again, you click on your mailbox icon and find that all accumulated extra lives are missing?

Darci_Strickland

https://community.king.com/en/candy-crush-saga/discussion/comment/2212254#Comment_2212254

yes and it keeps telling me about a "new" way to receive friend requests It's been around a while

gordan10

https://community.king.com/en/candy-crush-saga/discussion/comment/2224872#Comment_2224872

I would take screenshots of your lives and contact support asap. I can't imagine how frustrated you are!