New phone progress lost

gempaul

I have just installed all my previous apps Inc Facebook however despite it showing my account, my progress originally started at q then without playing jumped to 11, however I'm on level 4487

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/371732/new-phone-progress-lost

Hi and welcome to the King Community

Congrats for your new phone , Please check this page may help you

https://community.king.com/en/blog/discussion/246685/moving-game-progress-to-a-new-device-android

Lindark

Hi there, Facebook is having issues lately, so if you can download the app from the App Store and play that way instead you should be okay! Cheers!