Booster prizes Won I don’t receive

Hogue

Hi

why do I do not get my booster prizes when I win the jackpot. It happened a few times lately. Can yo fix that please.

thank you have a nice day

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/371846/booster-prizes-won-i-don-t-receive

Hi and welcome to the King Community

Thank you for the feedback . Make sure updated your Apps. If you miss a reward from any other feature, please report this to our Player Support Team here, tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Lindark

Also, are you able to make sure your app is connected to the internet? You might have problems receiving rewards if it is not. Try signing out and back into your account within the app :)