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lost lives
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Since you had problems with the game on facebook(few days ago),I lost all the lives in my envelope.I had over 900 and now I have 6.And every time when I go to the game,it shows me everything like I haven't played this game before.I'm on level 4600,so I did not start it now.Can I get my lives back please?Thank you
Answers
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Hi and Welcome to the King Community
Sorry for the inconvenience. Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Check also the page here about the Lives.
