Why are you stealing my money

abbalisa

I made purchases on your Candy Crush game but I have been double dipped almost every time. Do I need to get my bank involved or perhaps a lawyer and a class action?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/372020/why-are-you-stealing-my-money

Hi and Welcome to the King Community

Find more info how you can check this up and how to dispute a purchase if it has been incorrectly charged:

https://community.king.com/en/blog/kb/articles/1854-i-think-i-have-been-charged-twice-i-dont-recognize-an-ios-purchase

abbalisa

https://community.king.com/en/candy-crush-saga/discussion/comment/2216104#Comment_2216104

I will be taking this up with my band the the district attorney's office. This is so wrong on so many levels. I will also send a copy of this to our local media. Buyer beware!

Crazy Cat Lad

Hi @abbalisa !

If you suspect that you have been double charged, first make sure it's not several purchases from the same period that have been merged into one single transaction. Find more help on this HERE.

If you have been incorrectly charged, then please ask for a refund from the platform who handles the transactions and also have access to your payment details. Please check our page HERE for help on refunds.

Lindark

So sorry this happened to you… Luckily King is pretty good about reimbursing players…