Promotion problem

Betsy_Pash

I finished the last 15 levels of Candy Crush and was fastest to finish but I did not get the 40 gold bars. What’s going on?

[email protected]

Lindark

Hello, is your app properly connected to the internet? Sometimes features will glitch and you may not receive rewards unfortunately… Sorry for this

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/372420/promotion-problem

Hi and Welcome to the King Community

If you miss a reward from any other feature, please report this to our Player Support Team here, and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

me6412

https://community.king.com/en/candy-crush-saga/discussion/372420/promotion-problem

Hello my friend and welcome to the Community,

We here in the Community are not able to help you with in game features as these are features that King Games can help you with. Frustrating indeed as myself has had them to, but you can get help from (Players Support) you can find them to the right under " Quick Links " scroll down until you see " Support " tap on "Support" and when the screen comes up follow the instructions and explain your issues and problems and remember to add your email address as this is how "Support " will contact you through your email address.....

Hope this helps you out my Community friend 😉😎💯

Betsy_Pash

https://community.king.com/en/candy-crush-saga/discussion/comment/2224334#Comment_2224334

Yes my app was properly connected to the internet. All other features were working. When I finished the last game the promotion at the top left with the flag had disappeared. I checked back several times but it never came back.