not getting my lives from friends

davmay41

this is about the 3rd time this has happened, Friends are sending me lives, I open my envelope, click on each box, click accept, then i go to play & it shows no lives & so of course, I cant play......very annoying & i lose some of my time for boosters i bought as well because I cant play when I thought I could

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/372495/not-getting-my-lives-from-friends

Hi and Welcome to the King Community

Thank you for the feedback. Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device

Check also the page here about the Lives.

davmay41

none of that is happening....there is no hesitation, no restarting, no updates, nothing,,,,,its just not giving them to me for some OTHER reason(s) & just started doing it this week