Can't switch my facebook account

sallygalal

Hello,

When I try linking my kin account to my new Facebook, I use settings, then I try to sync, it says progress has been previously synched. and I can't link to my new facebook.

How to overcome that? Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/373928/cant-switch-my-facebook-account

Hi and Welcome to the King Community

Please follow the below link and it will help you to sync your progress.

https://community.king.com/en/blog/kb/articles/508-can-i-sync-my-progress-between-facebook-and-king-com

If you play on a mobile device you may be able to sync the two accounts using the device. The first thing you need to do is sign out of the game with whichever account you are currently using. You do this by clicking on "{My Profile", then sign out on the next screen. You will then be taken back to the opening screen again but this time it will say "Played before?" Click on that and then on the next screen sign in with your other account (if you were playing via King.com then sign in to your FB account or vice versa). Then go ahead and try and play a level and hopefully the game will take you to the same level you were playing on.

Tess92

Hi @sallygalal and welcome to our Community! 🤗

Also check the post below which may help you:

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account