I have lost my candy crush game around level 1500 during an electrical storm, I was called beachgrop

Ian_White29

I HAVE LOST my game candy crush saga around level 1500 I was called beachgroper how do I get it back?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/374652/i-have-lost-my-candy-crush-game-around-level-1500-during-an-electrical-storm-i-was-called-beachgrop

Hi and Welcome to the King Community

Please check this page how to get it restored

https://community.king.com/en/candy-crush-saga/discussion/251570/%EF%BB%BFhave-you-lost-your-levels-heres-how-to-get-them-restored

Lindark

Be sure to try logging in with your email address, to the app. And recover password if necessary. Usually level progress is saved to your Ling account (email address)

Ian_White29

what is a Ling account?

Tess92

Hi @Ian_White29 and welcome to our Community! 😊

I think Lindark wanted to write King account and typed wrong. However, was your game connected to a King or Facebook account previously? This way you can easily recover your progress otherwise you will need to contact Player Support.

Ian_White29

facebook

Tess92

https://community.king.com/en/candy-crush-saga/discussion/comment/2274915#Comment_2274915

If you use Facebook your levels should be saved in your account, try with reconnecting the game to Facebook so the game gets restored.