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Not got prize for coming 1st

megalli
megalli Posts: 26

Level 3

I just finished the weekly race and came joint 1st with another player but I only got a colour bomb. Even though it showed I was 1st after the time had run out. Why? That is not fair

Answers

  • me6412
    me6412 Posts: 9,620

    Hello my friend,

    This is a in game feature and we here in the Community have no way to help you with these type of things but you can report them to the Support Team you can find them to the right hand side of the screen under "Quick Links " scroll down until you see "Support " click on this feature "Support " when the screen comes up follow the instructions and explain your issues and concerns about your game, make sure to include your Game ID...you can find this in your game double tap on your Avatar and you'll see your Game ID.....add your Game ID and your email address and send your message and someone from Support will contact as this is how Support helps you out through your email address....hope this helps you out my Community friend 😉💯

  • kiara_wael
    kiara_wael Posts: 156,984

    Hi and Welcome to the King Community

    If you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.

  • Lindark
    Lindark Posts: 5,713

    It sounds to me like the game chose you as the second tier winner. Sorry for this! Hopefully this doesn't happen again. Cheers my friend :)

Hey! Would you like to give us your opinion?