Sign Up!

Boosters available across devices

HazelMead
HazelMead Posts: 1 Newbie
edited June 2022 in Discussions

I find it very frustrating that my boosters do not show on all devices. I play candy crush a lot and have racked up a stock of boosters but because I have a new phone I am no longer able to use those boosters.

Boosters should be available for use across devices

Comments

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager

    Hi @HazelMead !

    Boosters are saved directly on the device's memory and therefore do not sync via your Facebook account like the levels and Gold Bars.

    If you change devices you can transfer over all Boosters with a back up system like a cloud or a memory card. Depending on what back up systems are available for your device.

    If you had any purchased Boosters on your old device, please contact Player Support so they can resend all your purchases to your new device.

  • andreah1
    andreah1 Posts: 4,318 Level 4

    I agree with you, I play BWS3 and same thing there, it's frustrating because I play on 2 different devices. I wish they had enough server space to accommodate!

Hey! Would you like to give us your opinion?