Why am I watching videos yet I don't get boosters for a few weeks now?

spottedhorse

???

Glenn1972

https://community.king.com/en/candy-crush-saga/discussion/375130/why-am-i-watching-videos-yet-i-dont-get-boosters-for-a-few-weeks-now

Hello spottedhorse , welcome to the King Community!

For any missing rewards you can email Player Support directly from the game or you can contact them Here, you need you game ID for this

Here is a guide in case you don't know how to find your Player ID.

Thanks

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/375130/why-am-i-watching-videos-yet-i-dont-get-boosters-for-a-few-weeks-now

Hi and Welcome to the King Community

AD video is in the Test Group so we cannot say for sure that you will always find this feature.

However, in some cases the future may be missing for temporary problems.

Keep playing the game, you can get the future back again.

More info here

https://community.king.com/en/candy-crush-saga/discussion/358258/%EF%B8%8F-video-ads-disappearing-or-not-available

spottedhorse

https://community.king.com/en/candy-crush-saga/discussion/comment/2283879#Comment_2283879

Still makes no sense. Those post are older aren't they? I AM WATCHING VIDEOS, I just do not get the booster or extra moves. Time after Time I watch and get nothing.

julie3164

The same has been happening to me for about a week now. I get the chance to get boosters or extra lives, the video plays but I’m not awarded the reward and a message comes up saying video not available.

Adriana_305

https://community.king.com/en/candy-crush-saga/discussion/comment/2285707#Comment_2285707

Same here! Watching videos but getting no boosters... please help.