Rewards disappeared

llmom

I completed the deluxe chocolate box, but the rewards included timed boosters and I didn’t have time to play more right then, so I didn’t click “claim” when the rewards popped up. When I was able to come back to the game, the rewards had disappeared and I was back to the regular chocolate box. Is there any way to recover the rewards I earned but didn’t get a chance to use?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/376894/rewards-disappeared

Hi and Welcome to the King Community

If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

llmom

I’m sorry, I don’t understand your response. What screen shots?

akromen

I didn't get any response

akromen

I didn't get response to my question

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2309071#Comment_2309071

Welcome to the King Community 🥰

You did not claim the reward after completing the chocolate box quests and you missed the reward because the chocolate box was reset later. In fact, you need to claim the reward immediately after completing a challenge or quest in the game otherwise you might miss out on the reward as there is no guarantee that the reward will last forever.

Thank you.