Music Festival rewards. I collect all the blue saxophones but didn't get my reward?

JulesCrushit

i went to CC All help and the members there were saying to click on the icon on the map page to collect my reward. I had no icon on the map page or in the events tab. Why didn't I get the prize for collecting all the blue saxophones? Please don't tell me that challenges come and go etc etc etc. it's not fair other people get the prize and I don't.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/379980/music-festival-rewards-i-collect-all-the-blue-saxophones-but-didnt-get-my-reward

Hi and Welcome to the King Community

Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

CindiLynch

The only feature that changed on 8/3 was the music, no blue sax icons and no contest ?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/380003/august-music-festival-contest-issue

Hi and Welcome to the King Community

Please check this page for more info

https://community.king.com/en/candy-crush-saga/discussion/375949/%EF%B8%8F%EF%BB%BF-%EF%BB%BF-%EF%BB%BFsweet-summer-season-part-2-the-music-festival

CindiLynch

The only feature received was the jazz music the blue candies are not saxophones and the blue candy collecting contest never happened. I already reported the problem to Support. Just wondering if anybody else was experiencing the same issue??