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Removing Milestone Badge (iPhone App)

janymost
janymost Posts: 6

Level 2
in Support

Hello,

Does anyone know how to remove my milestone badge? Unchecking the Milestone Badge, under Features in Settings, on app, doesn't work.

King Customer Service instructed me to delete the re-install the app but that only made me lose all my boosters. They have "escalated the issue" but after a couple of weeks, they still can't help.

Thank you, Jany

Answers

  • pillow6
    pillow6 Posts: 1,086

    Please turn off milestone badge icon and it will work very well.

  • janymost
    janymost Posts: 6

    Level 2
    https://community.king.com/en/candy-crush-saga/discussion/comment/2328068#Comment_2328068

    Thanks but I’ve done that. See second line of my question.

    I’ve unchecked it, closed game. Even deleted game and downloaded it again.

    King customer service service can’t fix it.

  • CindiLynch
    CindiLynch Posts: 10

    Level 2

    pillow6

    I have the same problem King replaced my 10000 Milestone Banner with 9000 months ago, I spent weeks with several King Support members explaining the option to remove didn't permanently work and their response was that they unable to fix and refused to remove the feature from my game.

  • janymost
    janymost Posts: 6

    Level 2

    Cindi,

    I saw a post in the community forum about the badges. Apparently, you can post a screen shot with your milestone level and they will send you the banner. I haven’t done it yet

    I searched 12000 level banner. Just search with your milestone number and see what they say.

    by milestone, they mean 1000, 5,000, 10000, etc.

    Good luck and thank you for your help

    Jany

  • CindiLynch
    CindiLynch Posts: 10

    Level 2

    janymost,

    Thanks, but I'm talking about the Milestone Banner that appears on your game avatar not the badges the Community sends you when you provide a screenshot. Thanks anyway

  • janymost
    janymost Posts: 6

    Level 2

    Cindi,

    I am speaking of the banner, too. I misnamed it. You are. correct; I went back and looked at it and the community post is about the the badge.

    I am trying to remove my banner from my game profile avatar. I’ll will try customer service again but am not hopeful

    Thanks

  • CindiLynch
    CindiLynch Posts: 10

    Level 2

    janymost, They told me they couldn't fix or permanently remove. Let me know if they help you. Good Luck !

Hey! Would you like to give us your opinion?

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