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Did I lose access to the Candy Cup game?
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beth01011954
Posts: 35 Level 2
in Support
I was playing and competing very happily on the Candy Cup. I have met all the Qualifiers so far and started playing in the Quarter Cup around 0300 this morning. And suddenly it has disappeared from my screen. Nothing in the Events tab either. I hate to keep playing and collecting green candy if it will not count and I only have 16 levels left before I run out of new episodes.
Is it disabled -- or did I just lose access to the game? I had bought the Candy package with 1d8hr unlimited time -- I thought I was all set for some fun. I am on level 12665, so only have 16 new levels available.
Thanks for any help!
Answers
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I don't know what to tell you really @beth01011954 other than King has a terrible reputation when it comes to making sure their Events run correctly.
When you match green candy are you still seeing the total of green candy you collected? If you are then I would say you have nothing to worry about.
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no -- I no longer have any total of green candy collected, which makes me think that whatever I collect will all be wasted. As I said, I only have 16 levels before I run out of new episodes, so if I want to collect green candy, I need to be sure it gets collected. I am really bummed out because I was doing really well on qualifying and could sure use the boosters. And now I have wasted $20 buying the package with 32 hours unlimited time.
I don't see anyone else here complaining about it, so perhaps it's just me.
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You can collect green candy on previous levels as well @beth01011954 if you want to carry on collecting without wasting your new levels
Seeing as you have paid real money for a game package you should really get in touch with Player Support to see if they can help you. They tend to take paying customers seriously.
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I failed to qualify. I was right at the end of available levels, so where other players earned 10 points per green candy, I only earned 1 because I had to keep repeating previously played and won levels. Even now I just sit here and replay levels for something to do. On Weds they usually release new levels, but I go thru those and then get stuck just waiting.
