Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Why I can't make any purchase in the game?
Answers
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Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
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Still not working. And I can't comment my id in the post you linked to.
Please help
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* Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules
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Thank you for replying . If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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