Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
I'm having the same issue and nothing I've tried has fixed it. I dont want to uninstall app and lose everything.