Why am I playing through level 4000 but suddenly getting downgraded to more than 900?

KhanhHuyen_2003

im so sad rightnow, pls help me

(i linked to fb before )

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386792/why-am-i-playing-through-level-4000-but-suddenly-getting-downgraded-to-more-than-900

Hi and Welcome to the King Community

Please email Player Support so they can restore the levels manually on your new account.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

I hope you're back on track really soon! 

Or  Please email this to our Player Support Team here. and tell your Game ID there.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386792/why-am-i-playing-through-level-4000-but-suddenly-getting-downgraded-to-more-than-900

Hi and Welcome to the King Community

Please email Player Support so they can restore the levels manually on your new account.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

I hope you're back on track really soon! 

Or  Please email this to our Player Support Team here. and tell your Game ID there.

KhanhHuyen_2003

https://community.king.com/en/candy-crush-saga/discussion/comment/2436212#Comment_2436212

thank u so much! im back on track rightnow 🫶🏿