I have lost all my gold bars, over 400 of them. Nothing has changed, no new devices.

Kathylc

I just passed a level and realized all of my bars are gone. I have not changed any devices, nothing is new but over 400 bars are gone.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386906/i-have-lost-all-my-gold-bars-over-400-of-them-nothing-has-changed-no-new-devices

Hi and Welcome to the King Community

Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.

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Lindark

Hmm. Is your app connected to the internet? Gold bars are usually saved to your King account.

Kathylc

Yes, they just disappeared. I'm asking to have them put back but can't get any help, just automated emails that infer I changed devices, which I did not. Very frustrating.

Kathylc

I keep getting automated emails asking how you're doing. Nobody is doing anything. All my bars are still missing.

Kathylc

This is ridiculous. Could someone please return the gold bars that disappeared??? It's been over a week and not one person has answered me. Please!