Why i am unable to close the ads. - 🚫 Issue Fixed!

Alienscar

If you are playing on an android device @chhetriakash624 swipe down from the top of your screen to make the navigation bar appear then press the back button.

Eve18

Yea very frustrating

asellers

Same with me.

QueenB

Thank you all for reaching out to us but sorry to hear it's due to an issue affecting your game play 😕

We have passed on your feedback regarding Ads not closing and waiting to see what comes out of it as the team is working on reproducing the issue and see why this is happening to some of you.

We'll keep you updated 😉

LoAmp

I can’t x out of the rewards advertising. The screen gets stuck on the advertisement. The only way out is to close the game and reopen it without the rewards.

aartsene

since this morning the video ads can not be closed after watching them. the only solution seems to be closing the Candy Crush app and start all over again.

tatzlmaxl

Occured the first time today morning, now I am always getting adverts in candy crush saga, which I am not able to close after seeing them to the end. The x for close the add is there, but doesn't do anything. But it is not happening whith all adds?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. This issues has been reported Here

tatzlmaxl

Thanks I'll follow the other conversation.

tatzlmaxl

same with me but it's n ot all the adds, some of them are still okay.