⛔ Important Announcement: *Edited: Candy is back online!

QueenB

Hi everyone,

We’re aware that Candy Crush Saga is currently experiencing downtime. Our team is actively working on resolving the issue as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. In the meantime, Please do not reinstall the game app, as this will not resolve the issue and could lead to data loss.

We’ll keep you updated on our progress and let you know as soon as everything is back up and running.

Thank you for your understanding!

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , and sorry for inconvenience . Some players have problem with Apps Store / connection this day and This issues has been reported

amal_a_a_m

Why is it not linked to my Facebook account?

ambiebambie

I am unable to purchase supercharge or boosters of any kind with my gold bars. Using Samsung galaxy A10.

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this feedback to the game team , In the meantime

Please Check app update - Log out game - Restart Device - Open game and Log in.

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!




Rencondit

game says I’m not connected to internet on iPhone 15

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this feedback to the game team , In the meantime

Please Check app update - Log out game - Restart Device - Open game and Log in.

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

ambiebambie

Thank you. I've tried all but uninstalling and reinstalling, because it will not allow me to log in from my account settings tab. It now says I'm not connected to internet. Which is not true. Seems to be an internal issue on King's end...

June_Russell

Candy crush not connecting

Lauckt

Why is the Candy Crush not working

kiara_wael

Hi and Welcome to the King Community

Which device are you play ?

ambiebambie

Same here on Galaxy A10. Apparently it's a King issue and they don't work weekends. :/