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Why when i am trying to log in it says i’m offline to connect to internet but im connected. I can’t use any coins or extend games. Don’t want to lose my couns
I’m having this same issue. None of those steps work. Has anyone resolved this issue?
I am also having this issue. I have now lost all my progress by following these instructions and problem still persists. How do I resolve this???
I have tried all of the above and it still says i’m offline. Don’t want to lose my progress or my coins. What else can i do?
I have tried all of the above and it still says i need to connect to internet despite me being already connected. I hate to delete the app because i’ll lose all of my levels and coins. What else can i do?
Hey there sorry to hear you’re having trouble with the game showing you as offline. Since you’ve already restarted your device and toggled your Wi-Fi, try these steps:
Let me know if these steps help or if you need further assistance 🍬
Still unable to sign into my account or to use any of my coins. Still saying offline connect to internet when i am already connected. Have turned phone off, have turned Wifi on and off. Don’t want to loose progress. on 3969 level.
Please disregard my PW. I can’t change it because it says im offline. ugh
When i am connected to the internet it says im offline. I cannot save my progress or get more items with coins.
Hello @comearl🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
When you said "you are offline" - is it appearing on a specific feature or while logging into the game or to the store? Can you please post a screenshot of that "connection issue" message pop-up?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
1st, look how TERRIBLY MISERABLE my map is. My gold of 1500 within like few weeks, just thrown away uselessly cuz of "every single" SUDDENLY APPEARING EXTREME TERRIBLY HARD levels as "real real" HELL, literary deleating 10 ~ 600 gold in 1 GAME, & now hearts too 💔💔💔💔💔. So as U can see my 1500 of gold dropped to 1 within FEW…
Because for some reason today is not here yet. Currently my local time is 6:36 pm and I usually log in between 7 and 8 pm local time.
I have been on level 9292 for 3 weeks now!!! Why is it not giving me a chance to win without buying lives???? I play this game every day and I am no longer having any fun. Please help.
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…