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Why when i am trying to log in it says i’m offline to connect to internet but im connected. I can’t use any coins or extend games. Don’t want to lose my couns
I’m having this same issue. None of those steps work. Has anyone resolved this issue?
I am also having this issue. I have now lost all my progress by following these instructions and problem still persists. How do I resolve this???
I have tried all of the above and it still says i’m offline. Don’t want to lose my progress or my coins. What else can i do?
I have tried all of the above and it still says i need to connect to internet despite me being already connected. I hate to delete the app because i’ll lose all of my levels and coins. What else can i do?
Hey there sorry to hear you’re having trouble with the game showing you as offline. Since you’ve already restarted your device and toggled your Wi-Fi, try these steps:
Let me know if these steps help or if you need further assistance 🍬
Still unable to sign into my account or to use any of my coins. Still saying offline connect to internet when i am already connected. Have turned phone off, have turned Wifi on and off. Don’t want to loose progress. on 3969 level.
Please disregard my PW. I can’t change it because it says im offline. ugh
When i am connected to the internet it says im offline. I cannot save my progress or get more items with coins.
Hello @comearl🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
When you said "you are offline" - is it appearing on a specific feature or while logging into the game or to the store? Can you please post a screenshot of that "connection issue" message pop-up?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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RRequeting you to help on purschaae
I accidentally deleted my Canndt crush saga, couldn’t retrieve it, downloaded a new App but now they are starting me from the beginning. Where has my record gone?
How do I change forms of payment for Candy Crush Soda
Ply show me ads
heeft iemand tips? Niet te doen dit level…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…