Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Why when i am trying to log in it says i’m offline to connect to internet but im connected. I can’t use any coins or extend games. Don’t want to lose my couns
I am having this issue also. I uninstalled candy crush saga now I have to start all over because it's says I'm offline. I am definitely online and have shut down and restarted with the same result in this Bingo Blitz, and Sherlock Holmes also.
I’m having this same issue. None of those steps work. Has anyone resolved this issue?
I am also having this issue. I have now lost all my progress by following these instructions and problem still persists. How do I resolve this???
I have tried all of the above and it still says i’m offline. Don’t want to lose my progress or my coins. What else can i do?
I have tried all of the above and it still says i need to connect to internet despite me being already connected. I hate to delete the app because i’ll lose all of my levels and coins. What else can i do?
Hey there sorry to hear you’re having trouble with the game showing you as offline. Since you’ve already restarted your device and toggled your Wi-Fi, try these steps:
Let me know if these steps help or if you need further assistance 🍬
Still unable to sign into my account or to use any of my coins. Still saying offline connect to internet when i am already connected. Have turned phone off, have turned Wifi on and off. Don’t want to loose progress. on 3969 level.
Please disregard my PW. I can’t change it because it says im offline. ugh
When i am connected to the internet it says im offline. I cannot save my progress or get more items with coins.
Hello @comearl🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
When you said "you are offline" - is it appearing on a specific feature or while logging into the game or to the store? Can you please post a screenshot of that "connection issue" message pop-up?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
New here? Sign in or create an account to join the fun.
I don'tI don't know what genius decided you were going to limit the number of levels we are able to play nowadays. Last week I had to wait 4 days for new levels, finally got them on Wednesday, and I'm all out two days later. How do you expect to keep players with this nonsense? I found another game to play that is very…
In my account section I have it turned on to receive emails and offers from King but I never receive any emails or offers.
I just purchased a gift card and redeemed it and I cannot find my rewards.
How can I win money from this game
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
