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I've lost my progress, please help!!
King_admin
Posts: 3,723 
in Support
Comments
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I see y’all not trying to help y’all keep telling me to do the same shit that’s not working an the email that I was using before I lost my progress it’s not letting me log in with that information an this is very irritating 😠 an nothing an no one is trying to help me 🤷🏽♀️
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Hi there @TakedraFontenot and good day to you.
Please click on the 'X' as circled below
Then it should bring you to this page ⏬ click play...
Are you able to perform the above?
Also, I saw that you have 2 email addresses. Please ensure that you sign in with the email that you've been using to play game.
If you purposely create a new one, then definitely you're starting the game at level 1.
Please make sure the above is in order. Let us know if your issue still the same. Will get @Crazy Cat Lad to delete your email in your post as it is not advisable to disclose personal info in public forum 😅.
Thank you and hope to hear from you ❤️🙏🏻
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Hi @TakedraFontenot !
Not sure I understand the issue here.
The King account with email j****40@gmail.com have no progress saved and haven't been used since 11 August. Is this the King account you want to log into and use in the game?
The other account j*****30@gmail.com has progress saved to level 241 and looks be the account that you are using right now.
