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How do I log out from facebook on the candy crush app?

Sarita_Jain
Sarita_Jain Posts: 1

Level 1
in Support
how do I log out from facebook on the candy crush app?
«1

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    edited May 2019
    Hello @Sarita_Jain

    We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻

    Please follow these step 
    Open app > Click pink setting wheel > Green setting wheel > Scroll down > Facebook logo log out > Log out > Log out.



    I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
    Good day 
  • kokomo
    kokomo Posts: 1

    Level 1
    There is no logout or login to Facebook in my settings
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Hi @kokomo and welcome to our adorable Community 😊 Do you have a new "My account" blue button on your opening screen? If so, click on it and you will see login/out option 😉

    I hope this will help you. Have a wonderful day 🤗
  • Adisa30
    Adisa30 Posts: 8

    Level 2

    There is no logout or login to Facebook in my settings

    Am still having trouble on retrieving my progress 😭😭

  • Adisa30
    Adisa30 Posts: 8

    Level 2

    Kindly help please

  • Freddy_
    Freddy_ Posts: 68,477

    @Adisa30 Hi and welcome, You need to go to the cog wheel in your app and click on my profile. you will then see the log out screen.

    Thank you

  • Adisa30
    Adisa30 Posts: 8

    Level 2

    @Freddy_Falkner

    This is what i can see on my wheel. No any other options

    Screenshot_2020-08-24-13-25-09-72_3d0d14fb2ba4b1b7eb902a7d07026291.jpg


  • Freddy_
    Freddy_ Posts: 68,477

    @Adisa30 Hi, just click on the my profile, the bit with your avatar and then the log out will come up

    Thank you

  • Adisa30
    Adisa30 Posts: 8

    Level 2

    @Freddy_Falkner

    When i click my profile this is what i get

    Screenshot_2020-08-24-13-32-33-36_3d0d14fb2ba4b1b7eb902a7d07026291.jpg

    Then when trying to click "continue with Facebook" this is what i get

    Screenshot_2020-08-24-13-32-46-84.jpg


  • Freddy_
    Freddy_ Posts: 68,477

    @Adisa30 This is a facebook problem and you will need to contact them but check you facebook settings and go to webs and apps and make sure everything is enabled, Looks like for some reason the site has been blocked or disabled

    Thank you

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