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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
I want to reset my progress
Answers
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Hi and welcome to the community.
If you want to restart your game you have 2 options.
A. You Reinstall the game and play it with new facebook account or new king account.
B. If you want to use the same account you are using now then in this case please tell me your game ID and i will request my CM to manually put you back to level one and you may start from there again.
To find your game id please check this link.
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Hello @daihda1997 and a very warm welcome to our wonderful King Community. The CM can certainly reset your progress, but they are currently short staffed, so it may take a little time. If you don't want the options stated above (creating another account or uninstalling/reinstalling the game) another option is to contact Player Support (especially if you are playing via FB and want to continue playing with the same account) and have them reset your game as only support can do that as you need to agree to the T&C that follows with this kind of request.
You can do by selecting the "Contact Us" button below:
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