Lives

NatiAngel · August 2020

Hello,

All my lives that I got from my friends are gone

Can you please check it and let me know?

Thank you

l84ad8 · August 2020

Hello, so sorry you are having trouble! You will need to go to the support area of the community for assistance with this. I will tag @Crazy Cat Lad agame expert to provide link

Yorben_Goeree · August 2020

Hi, @NatiAngel

I give a tag for a Superstars @kiara_wael and @Sukanta_Biswas can maybe help for about your problem can be solved.

kiara_wael · August 2020

https://community.king.com/en/candy-crush-saga/discussion/310170/lives

Hi and Welcome to our Community

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

Check also the page here about the Lives.

Freddy_ · August 2020

@NatiAngel Hi and welcome. Unfortunately in the case of lives there is no way to get these back if lost. All you can do is start collecting again, but it is advised not to store to many lives as this can happen and can also effect the game play aswell. Detailed information is supplied above

Hope this helps