Lost all my boosters due to mobile reboot issue, please help

Vijay_Gupta · January 2018

HI,

I have lost all my boosters due to mobile reboot issue, quite frustrating for me. Request your help on this regard. Thanks a lot.

Vijay Gupta

Crazy Cat Lad · January 2018

Ouch! That was not sweet. I messaged you so we can look into this.

mmesiti57 · August 2020

hi,

Yesterday I experienced connection issues when trying to connect to "chocolate box" I tried rebooting the game only to find that all my accumulated boosters were removed as we my 6 gold bars, plus I had to wait for a while for system to reconnect and take me back to my level 4285. I had around 16 boosters of ea item. So annoyed as I had to by boosters and gold bars again. Please help.

Mary_Kay · August 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1033852#Comment_1033852

You should not have lost gold bars on a reinstall. You need to contact customer support, especially if you paid for the gold bars.

Mary_Kay · August 2020

Please email Player Support from the game's Settings and Help Center so they can resend the lost purchased Boosters to your game.

mmesiti57 · August 2020

How?

Jennie_01 · August 2020

I lost all my boosters due to reboot, the connection was bad

Please help 😢

Lost all my boosters due to mobile reboot issue, please help

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