Getting frustrated!

kcrna97 · August 2020

Could you please fix the bug making the candies spontaneously explode.

rajdeeptb · August 2020

https://community.king.com/en/candy-crush-saga/discussion/310502/getting-frustrated

Hi dear welcome to our community

sorry for the inconvenience

Please Post An Screenshot For More Clearance.

also try to clean cache files of your device and reboot the device Try to play After some Time. Use Updated Version Of The Game.

Please Try And Give Us Feedback

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/310502/getting-frustrated

Hi and welcome to the community.

Please do the standard troubleshooting process by Log out, update your game application, Restart your device and login again to check if it solves your issue.

If it does not solve your problem please tell us which device you are using for game.

Can you please specify a level where this happened or you are facing this on all the levels.

Have a nice weekend and stay safe.

Diamond_Lim · August 2020

https://community.king.com/en/candy-crush-saga/discussion/310502/getting-frustrated

Welcome to Sweet King Community! 👑

Have you tried these steps on previous replies? 😊

If it's not worked, how about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

Have a nice and safety day! 😊

kcrna97 · August 2020

Thx folks! I have cleared the cache and restarted the game. I will let you know what happens after I play a little. Hope this works b/c I was really gonna quit playing.

wykoon · August 2020

Hello @kcrna97 and good day to you.

Based on your description of your issue, I'm guessing that you didn't manage to complete the level when the timed bomb jelly explode itself when the time is up. Correct me if I'm wrong. If this is correct, restarting the game etc. will not help prevent the time bomb jelly from exploding... and I don't think it's a bug. May I know which level are you playing? 😅

Hope you can provide the above info so I can see how I can help you further. 🤗 To reply my message, simply click on the "QUOTE" right below my post or insert wykoon immediately after this symbol @.

Thank you and hope to hear from you soon.