I no longer receive any lives from friends any more. Why?

Sukanta_Biswas · December 2019

njanj said:

I play Candy Crush Jelly Saga on my desktop, and also on my Samsung Galaxy. I'm not on Facebook nor do I wish to be. I'm receiving lives on Samsung Galaxy, but not on the desktop computer. Why?

On your computer, open Chrome.
At the top right, click More .
Click More tools Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

Image: https://us.v-cdn.net/6030983/uploads/editor/hx/nmm9sva1pybx.png

Update Google Chrome:

On your computer, open Chrome.
At the top right, click More .
Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
Click Relaunch.

Image: https://us.v-cdn.net/6030983/uploads/editor/hs/dbe951tv7qvw.png

If you're still not done, follow the step below..

Reset the Google Chrome Web Browser to Default Settings

Click the menu icon next to the address bar.
Select Settings from the drop-down menu.
Scroll to the bottom of the Settings page and click the Advanced link.
Scroll to the bottom of the expanded page and click the Reset button.
Click the Reset button in the pop-up window.

Image: https://us.v-cdn.net/6030983/uploads/editor/s5/hx4iocojgprk.png

Check your game and let me know...

njanj · December 2019

Thanks, I tried this - but no, still no lives (says "2", but when clicked, still nothing).
Mind you - I did what you said in Chrome, which I have installed "just in case". I use Opera as my default browser.