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I Can't Change My Profile Picture
thekirstin
Posts: 6 Level 2
I know how to change my profile. It's just not working.
In game I click on My Profile. I click the little camera in the picture icon. It takes me to the King website. I click 'Add Picture', then pick one from my gallery. Then I click 'Save Picture', it uploads and then... it's the exact same generic pic the game automatically assigned me. Like no matter how many times I try to add my own pic it somehow doesn't save on the website. I'm not sure what else to do since I'm doing everything right?
Please help me!
Answers
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Hi there @thekirstin and lovely day to you.
Understood that you are not able to change your profile pic of your game despite doing the right way.
I'm using mobile to play the game. If you also have mobile with the app, perhaps you may try changing the profile pic there.
I've tried changing my profile pic and click on the camera icon like you've mentioned. It did bring me to the King's external website avatar. You either click the "+" sign on the King's avatar or click on the green button that says "Add Picture". Either one you click, there is a pop up message where you can choose pictures from your phone camera or files in your phone.
Please let me know if the above helps and revert if you still have other issues. Thank you ☺️
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Hi wykoon. Thanks for your prompt reply. Please take a look at the attached pictures. I don't think the problem is on my end. I think it's an issue with king.
Picture 1 - I have my generic profile pic. I click add picture.
Picture 2 - I click on gallery and choose an picture from there
Picture 3 - I adjust the picture size and click save picture
Picture 4 - my picture uploads
Picture 5 - it uploads to 100%
Picture 6 - it says picture saved, but it's the same picture I started with!
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Welcome to Sweet King Community! 👑
Thank you for your answering! 😊
So how about you log out your account then clear this cache of this website and restart your device that I hope it's worked. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭Have a nice and safety day! Sugar Crush! 🍭
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This discussion has been closed.
