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It doesn’t matter what I do my debit card keeps declining for purchases but it has money in it??
Answers
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Hi and welcome to the community.
Unfortunately King dont accept direct payments from clients. All the purchases are regulated by third party it depends what device and system you are using. Like if you are using.
kindle.......Amazon.
Ipad/iphone......Apple
Windows.......microsoft.
Android..... Google
So you have to contact to your purchase service provider and do the settings accordingly and then you can purchase anything.
Stay safe and best of luck.😀
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Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭Have a nice and safety day! Sugar Crush! 🍭
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@sammuir , Hi and welcome. Hopefully the advice above has helped but Can i ask what device you are using to try make payments and are you getting any error massages. I only ask this as there has been a couple of problems on iOS the last couple of days with an error message
Thank you
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Hello @sammuir and a very warm welcome to our wonderful King Community! As mentioned above by the CM (Community Manager) and one of our game experts, if you are playing on an IOS device and have recently updated the Apple software, there appears to be a glitch that some of the players are experiencing where they cannot make a purchase. This issue has been brought to the studio's attention and they are investigating the problem.
However, if you are playing on a different device, please post what device you are using in the comment area below so we can help you further.
Also, now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!😊
